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NOTIFICATION: Impact to Code42 Backup Permissions On macOS Mojave

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  • 1.  NOTIFICATION: Impact to Code42 Backup Permissions On macOS Mojave

    Posted 10-22-2018 12:12
    No replies, thread closed.

    Apple introduced new privacy settings in macOS Mojave 10.14, which impacts Code42's ability to access some files from apps like Contacts, Photos, and Mail that contain personal data.


    IMPACT

    Due to Apple's restrictions, these items will not be backed up until you give Code42 permission to access them.

    If these files and folders are included in your backup sets or in your legal hold preservation policies, they will no longer be backed up until you take action to change your macOS privacy settings. Additionally, these files will not show up in Forensic File Search results until action is taken.


    ACTION NEEDED

    Follow these instructions to update your privacy settings and ensure files and folders from apps such as Contacts, Photos and Mail continue to back up on Mac devices running macOS Mojave 10.14.

    If you have questions or need assistance, please contact the Code42 Customer Champion team.

    #ProductUpdate

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    The Code42 Team
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