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Comment with your best tips!

  • 1.  Comment with your best tips!

    Posted 03-13-2018 12:07

    Hey everyone,

    I'll be at Evolution18 and one of the many things I'll be doing is talking about tips and tricks for administrators using Code42 products. While I have my favorites from when I was a support engineer, I'd love to highlight some tips or best practices that you'd like to pass along. I'll be giving credit where credit is due of course.

    You do not need to be going to Evolution18 to pose a question or provide a tip, and no tip is too big or too small! Please post your best ideas below.

    If you are interested in learning more about our conference please take a gander at https://evolution.code42.com. I'm excited to get to have some great conversations with those of you who can make it out to San Francisco in April! There's still plenty of time to sign up and see my session (and maybe your tip) live.



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    Josh Berg
    Code42
    Manager, Enterprise Support
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  • 2.  RE: Comment with your best tips!

    Posted 03-14-2018 15:14
    Josh,

    Heard a tip to start backing up the crashplan logs with user backups and it's a life saver for those that are having issues with their backups.  I pop into the web console and restore them for my viewing.  So much easier then asking for users to enter the cli command to get the logs and get them over to us!

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    Ed Bobak
    Mac Engineering
    Ann Arbor MI
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  • 3.  RE: Comment with your best tips!

    Posted 03-15-2018 08:10
    ​Hi Ed,

    So backing up the logs is working well for you?  Code42 doesn't recommend backing them up, that's why they are excluded by default.

    Getting the logs without involving the user, would be fantastic.

    Thanks
    Dave

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    Dave Mathieu
    I.T. Support / CP Admin
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