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Report with admin user being backed up

  • 1.  Report with admin user being backed up

    Posted 03-28-2018 09:05
    Hi Guys,

    So when we first got Code42, some Helpdesk members installed the app via the admin account, and now some users have the admin profile being backed up instead of their user profile.  Do you guys have any idea on how to run a special report to find out which device is backing up "admin" or "administrator"?

    Thanks a lot in advance,

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    Daniel Marcelino
    Technical Support Analyst
    Boston MA
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  • 2.  RE: Report with admin user being backed up

    Posted 03-29-2018 08:49
    Daniel,

    Not sure there is a way to do this in a report.  We pull the system info of each computer using the API and then compare the backup paths with the username on the system.  If that does not match, we'll send someone out to fix the backup paths with the user. 


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    ed bobak
    Mac Engineering
    Ann Arbor MI
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  • 3.  RE: Report with admin user being backed up

    Posted 04-04-2018 07:28
    Hi Ed,

    I'd like to set up a report as you've described. What parameter do you use in the API to find the backup paths you referenced?

    Thank you,
    Evan

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    Evan Vincent
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