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Code42 Cloud and API

  • 1.  Code42 Cloud and API

    Posted 08-14-2019 07:58
    Curious if anybody uses the API with the fully hosted cloud.

    Recently migrated. Wondering if anybody had any tips and recommendations on the methods they use with interacting with the cloud.

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    Ken Bailey
    Principal Desktop Engineer
    Pegasystems, Inc.
    Cambridge
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  • 2.  RE: Code42 Cloud and API

    Posted 08-15-2019 00:33
    Splunk it

    Sent from my iPhone
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  • 3.  RE: Code42 Cloud and API

    Posted 08-15-2019 20:27
    Ken:
      We've been cloud customers for more than a year - but only now have been delving into the api.  Our use has been slowed because of the need to integrate use with our SSO infrastructure, so we've not been able to distritube to our Org Admins as we would have liked.  We are using it at the enteriprise level, mostly for reporting purposes, using ids that are deliberately exempted from the SSO.  We have found that some of the API calls only work when involked using an id with Cloud Customer Admin priviledges.  (Example: roleReporter.py script provided by Code42)

      I can give more detail if desired

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    Robert Talda
    System Engineer IV
    Ithaca NY
    rpt4@cornell.edu
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  • 4.  RE: Code42 Cloud and API

    Posted 08-19-2019 10:19
    What is the URL that you are leveraging with the Cloud. Tried a couple different combinations and ports, but ends up failing. For SSO do you have MFA enabled at all?
    Thanks

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    Ken Bailey
    Senior Desktop Engineer
    Pegasystems, Inc.
    Cambridge
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  • 5.  RE: Code42 Cloud and API

    Posted 08-20-2019 06:23
    My PowerBI config has the API URL as https://www.crashplan.com/API and then the related calls after that.

    The documentation page appears to have some new stuff (swagger?) https://support.code42.com/Administrator/Cloud/Monitoring_and_managing/Introduction_to_the_Code42_API/Code42_API_documentation_viewer

    We have MFA enabled with SSO. Only complaint I hear is that users have to re-authenticate if they've already authenticated to another service, but it's semi-expected since the process is by browser, but your results may vary.

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    Scott Preston
    SysAdmin, Drexel University
    Philadelphia, PA
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