Announcements

Support Availability for November 2019

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  • 1.  Support Availability for November 2019

    Posted 6 days ago
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    Our support teams will have limited availability Monday, November 11th & Thursday / Friday, November 28th & 29th.

    The Code42 Enterprise Support Team will have limited availability on the following days:

    Monday, November 11th: Veteran's Day 
    • Limited phone availability between 9 a.m. to 5 p.m. (U.S. Central time)
    • No chat support available
    • Please open a ticket via the Customer Portal
    • For urgent situations requiring 24x7 assistance, please call us via these instructions.
    *Normal support hours will resume on Tuesday, November 12, 2019.


    Thursday and Friday, November 28th and 29th: U.S. Thanksgiving and Black Friday 
    • Limited phone availability between 9 a.m. to 5 p.m. (U.S. Central time)
    • No chat support available
    • Please open a ticket via the Customer Portal
    • For urgent situations requiring 24x7 assistance, please call us via these instructions.
    *Normal support hours will resume Monday, December 2, 2019.


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    Morgan Miller
    Enterprise Support Manager
    Minneapolis MN
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