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CODE42 ENDPOINT APP NAME AND PATH CHANGES

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  • 1.  CODE42 ENDPOINT APP NAME AND PATH CHANGES

    Posted 27 days ago
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    With the release of Code42 app 8.2.0 expected in early July 2020, Code42 will be modifying path and process names for the Code42 app on endpoints. These changes are occurring as part of an ongoing effort to reduce confusion between CrashPlan (legacy branding) and the Code42 App (current branding).


    What is changing:

    Code42 is removing the word "CrashPlan" and replacing it with "Code42" for process names and certain directories on Windows, macOS, and Linux devices. Directories containing logs and backup data will not be modified (for example, C:\ProgramData\CrashPlan and /Library/Application\ Support/CrashPlan are not changing).

    Full information on the changing paths can be found on the Code42 Support site.


    Impacted customers:

    Path names will change for all customers using the Code42 cloud beginning with the 8.2 release of the Code42 app in early July 2020. This will impact the ability of the Code42 app to continue to function in instances where application or process whitelists are utilized on the endpoint or network.


    Action required for customers with application blocklists, or other endpoint security controls: 

    Update all known application restrictions to allow the new paths and process names to continue to function prior to allowing endpoints to upgrade to 8.2. If you are concerned about possible impacts please test the new version on select endpoints using the delayed client upgrade functionality which is outlined on our support site.

    If you have any questions or concerns about any of these changes, please reach out to our Customer Champion team for assistance.
     

    Be well,
    The Code42 Team