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  • Hello Joe, I've run into this question a couple times, and the best role I've seen is the Cross Org Security Viewer.  This has no restore permissions, and no update permissions, but read on pretty much all user/computer/org settings.  Would that cover ...

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    This message was posted by a user wishing to remain anonymous. Greetings, I'm wondering if there is anyone that is using the API to send data to various systems.  For example, I have two scenarios. For those of you that might use Jamf in your ...

  • Cecilia:   Sadly, no - what you described is pretty much the procedure the various IT service groups have settled on here at Cornell, with mixed results.  On one hand, since usually a tech has to deliver the new device to a user, having the tech help ...

  • Hi Joe, When users replace their computer, you could direct them to log in on the new device and go through the Replace Device wizard within the Code42 client. This will walk them through restoring their files and resuming backup. I know that many ...

  • Hi Joe, What I would do to look for devices that haven't completed backup is to watch the history log or the backup_files.log . In the history log, you'll see notifications when backup completes, and, if it isn't finished, you'll see a number of files ...

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