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  • Hello Ben, This support article may help, depending if you are running your own authority server - Upgrade Code42 apps to version 6.x and later ------------------------------ Mitchell Aubitz Desktop Support Specialist Eden Prairie MN -- ...

  • Howdy All, I've had a number of clients running an older (client) app (4.7.1.7) and I had available for download the client versions 6.7.4 and 7.0.3 (with AutoUpgrade Devices turned on ) .... about mid-May my clients on the older app quit backing ...

  • Many thanks to all! Roy Clark had the answer....the Catalina security settings needed tweaked as mentioned in the article Roy linked. ------------------------------ Benjamin Poe Manager, Information Technology Blacksburg VA ------------------------- ...

  • I've seen this before.  Full Disk Access was the problem. This was the fix:  https://www.rmtechteam.com/blog/crashplan-macos-mojave-not-backing-up-files-with-personal-data/ ------------------------------ Ray Clark Information Technology Consultant ...

  • Hi Benjamin This might be obvious but on the restore pane did you check the view hidden and deleted items options? Otherwise, check the linking/aliasing you mention. I know Windows a shortcut to an object is literally backed up as a shortcut ...

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