Hello Ben, This support article may help, depending if you are running your own authority server - Upgrade Code42 apps to version 6.x and later ------------------------------ Mitchell Aubitz Desktop Support Specialist Eden Prairie MN -- ...
Howdy All, I've had a number of clients running an older (client) app (4.7.1.7) and I had available for download the client versions 6.7.4 and 7.0.3 (with AutoUpgrade Devices turned on ) .... about mid-May my clients on the older app quit backing ...
Many thanks to all! Roy Clark had the answer....the Catalina security settings needed tweaked as mentioned in the article Roy linked. ------------------------------ Benjamin Poe Manager, Information Technology Blacksburg VA ------------------------- ...
I've seen this before. Full Disk Access was the problem. This was the fix: https://www.rmtechteam.com/blog/crashplan-macos-mojave-not-backing-up-files-with-personal-data/ ------------------------------ Ray Clark Information Technology Consultant ...
Hi Benjamin This might be obvious but on the restore pane did you check the view hidden and deleted items options? Otherwise, check the linking/aliasing you mention. I know Windows a shortcut to an object is literally backed up as a shortcut ...
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