In July 2023, we sent a notification for the upcoming end-of-life timeline for the Code42 legacy agent, which has been replaced with significantly better technology. This is a follow-up reminder that we are less than 60 days away from the Code42 legacy agent being end-of-support.
- November 1, 2023 – End-of-Support: The Code42 legacy agent will no longer be updated with enhancements, bug fixes, or to support new operating systems.
April 10, 2024 – End-of-Life: The Code42 legacy agent will stop functioning completely:
- Security monitoring and backups will stop
- New devices cannot register
If you have not already, complete the agent modernization process before November 1 to begin using the insider risk agent and the backup agent. Upgrading ensures continued support and access to the latest Incydr features and functionality.
See the frequently asked questions article for additional details and contact our technical services team to get started with agent modernization.