The Code42 legacy agent officially reached end-of-support on November 1, 2023 and is no longer being updated with enhancements, bug fixes, or to support new operating systems. It is also no longer supported by our Technical Services teams for troubleshooting.
The Code42 legacy agent will be end-of-life on April 10, 2024, at which point security monitoring and backups will stop, and new devices cannot register.
If you have not already, complete the agent modernization process to begin using the insider risk agent and the backup agent. Upgrading ensures continued support and access to the latest Incydr features and functionality.
See the frequently asked questions article for additional details, watch the Agent modernization: Start to Finish webcast, and contact our technical support team to get started with agent modernization.