Release notification: Backup agent 12.2

Backup agent version 12.2 was released on November 8, 2023. Devices will automatically upgrade, unless you have configured an agent update delay.

Highlights of version 12.2:

• Updates to the uninstall process for Macs.
  • Action required:
    • Using the Uninstall.app file is no longer an option for uninstalling the backup agent. Uninstalls must now use an uninstall script or Terminal command.
    • The Mac uninstall script now exists at: /Library/Application Support/CrashPlan/uninstall.sh. If you use scripts or MDM commands to uninstall the backup agent on Macs, you may need to update them for backup agent version 12.2.
• Updated the bundled Java Runtime Environment (JRE) version to Java 17.
• Performance and stability improvements, security updates, and bug fixes.

See the release notes for all items included in this release.