This is an advance notification of the end-of-sale and end-of-life timeline for the Incydr Backup Add-on, which will occur over the next two years.
As we continue to innovate Incydr to help organizations see and stop data leak and theft, we have made the difficult decision to end-of-life the Incydr Backup Add-On to focus our resources more fully on building and supporting features that strengthen its purpose. You can find information on the two-year timeline below.
End-of-life timeline
- December 31, 2025 – End-of-Sale: Renewal orders and new seat purchases of the Incydr Backup Add-on will be taken through December 31, 2025, and be valid through December 31, 2026. On January 1, 2026, no further orders will be accepted, but we will continue to provide support, updates, and maintenance until December 31, 2026.
- December 31, 2026 – End-of-Life: Following this date, we will no longer support the Incydr Backup Add-on functionality, maintain archives, or allow backups to continue. Archives will be deleted following end-of-life.
See the frequently asked questions article for additional details.
Next steps:
Work with your Incydr Customer Success Manager to discuss options for your renewal and/or transition from the Incydr Backup Add-on. They can also provide you with instructions to retrieve data prior to the final end-of-life date on December 31, 2026.
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